DreamBet Terms and Conditions

Welcome to Dream Bet. These Terms and Conditions govern your use of our casino and sportsbook services, and by creating an account you agree to be bound by them in full. We encourage every player searching for dreambet casino or dream bet casino information to read this document carefully before registering, depositing or placing any wager with us.

Who We Are

Our platform is operated by NewEra B.V., incorporated under the laws of Curacao, company number 157707, with its registered address at Scharlooweg 39, U.13, Willemstad, Curacao. Paysafe-related payments are processed by NewEra Cyprus Limited, registered in Cyprus under number HE428202. We hold a licence issued by the Curacao Gaming Authority, licence No. OGL/2024/181/0181, under the National Ordinance on Games of Chance, and our Curacao Gaming Control Board seal is displayed in the footer of our site. At DreamBet, we run our platform on the Ardevar software system and offer our services to players in Canada, Germany, Ireland, Italy, Norway and Arabic-speaking markets.

Eligibility and Restricted Territories

You must be of legal gambling age in your jurisdiction to register an account with us. Citizens of Burma (Myanmar), North Korea, Iran, Russia, China and the United States may not access our site under any circumstances. Residents of a lengthy list of additional countries, including Australia, the United Kingdom, Spain, France and its territories, and several others set out in our full policy, are also excluded. We reserve the right to refuse customers from any other country at our sole discretion. Professional and amateur athletes, sports managers, coaches, team owners, employees, referees, league officials and their families are not permitted to open an account or play with us, including live dealer and slot games.

Registration, Account and Login

To use our services you must create a single personal account. Only one registration and one participation per person, family, household address, e-mail address, payment account number, IP address, cookies and shared computer is permitted. If you are searching for dream bet login or dreambet login instructions, you simply need your registered e-mail and password to access your account on desktop or mobile browser, across our casino, live casino, virtual sports, sportsbook, live betting and esports sections. We do not currently offer a dedicated dreambet app or dream bet app, so our services are accessed entirely through the browser.

Deposits may only be made using a payment method that lawfully belongs to you. We accept Visa, Mastercard, Skrill, Neteller, ecoPayz, MuchBetter, Rapid Transfer, Interac, MiFinity, bank wire, prepaid cards and selected cryptocurrencies including Bitcoin, Ethereum and Litecoin, with availability varying by market. We treat accounts as duplicates where the IP address, personal details, payment account number or site cookies match an existing account, and duplicate accounts are closed with any bonuses, free bets and winnings forfeited.

Welcome Bonus and Promotions

New players making their first ever deposit can use promo code DRWEL200 to receive 100% up to 200 EUR on our euro version, or 100% up to 300 CAD on our Canadian version. Players asking about dreambet bonus or dream bet bonus terms should note that the minimum qualifying deposit is 20 EUR / 20 USD, or 30 CAD on the Canadian version, and that the code must be entered on the deposit page before the deposit is processed. Our wagering requirement is 40 times the deposit plus bonus amount, to be completed within 21 days, after which any unused bonus and related real money winnings are voided.

The maximum bonus conversion is 10 times the awarded bonus amount, and the maximum bet permitted while a bonus is active is 12 EUR / 12 USD, or 18 CAD on the Canadian version, or 5% of the given bonus, whichever is lower. We consider bets with minimal or no risk, raising the balance before changing betting patterns, and large bets followed by a sharp drop in stake size as bonus abuse, and we reserve the right to void winnings obtained through such manipulation. We also run a monthly reload bonus, a weekly cashback on net casino losses, and provider tournaments such as the Spinoleague prize pool, the Gamzix Spin Express, and Pragmatic Play Drops & Wins promotions, full terms for which are published separately on our promotions pages.

Deposits, Withdrawals and Verification

We apply a withdrawal limit of 5,000 EUR or the equivalent per 7 consecutive days, with VIP customers potentially enjoying higher limits. Our maximum payable winnings of any kind are capped at 100,000 EUR per day, and any amount above this figure may be deducted and paid within 30 days of the event. Deposits must be rolled over five times before a withdrawal request can be made, and only settled sports bets at odds of 1.6 or higher count toward this requirement. Where rollover requirements are unmet, we may refuse the withdrawal or apply an administrative fee of up to 8%. Multiple withdrawals within a 30-day period may also carry a fee of up to 8% of the amount withdrawn.

Every withdrawal we process undergoes identity verification, and we may request photographs of your identity document, proof of address no older than six months, and proof of your payment method. We may also request notarised identity verification, source of wealth, source of funds or political exposure documentation. Withdrawals are only remitted to the account the deposit originated from, and we may require a specific method or reverse the original deposit rather than process a new withdrawal. We accept no liability for delays caused by external banks or card providers.

Account Inactivity and Closure

If your account remains inactive for six consecutive months without any deposit or play, we may terminate it and the remaining balance may be forfeited. Account closure can be requested no earlier than 90 days after your first successful deposit, and we will complete the closure process within 60 days. Should you wish to self-exclude or close your account permanently, you can contact us at the relevant address listed below.

Responsible Gambling

We are committed to promoting responsible play across our casino and sportsbook offering. We provide tools for self-exclusion, deposit limits and reality checks, and our support team is available around the clock to assist should you need guidance. Anyone researching dream bet withdrawal time or general account questions is welcome to reach us via live chat, e-mail or telephone, all available 24/7.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect regulatory, operational or commercial changes. We recommend checking this page periodically, particularly before placing bets or requesting withdrawals. Continued use of our services after any update constitutes your acceptance of the revised terms.

Contact Us

For general enquiries, please reach our support team at [email protected]. Account closure requests should be sent to [email protected], while self-exclusion requests should be directed to [email protected]. We at Dream Bet remain available 24/7 through live chat, e-mail and telephone to assist with any question about your account, a bonus, or a pending withdrawal.